Frequently asked questions
Please feel welcome to request a quote. Our engineers have designed drum equipment for many custom applications, and will consider requests for new ideas. Our engineering and new product development departments are equipped with the technology to develop, analyze and test custom drum handling equipment.
Recommended Spare Parts Kits are available for most current models. Find them in the Options section on the web page for your model number.
Heavy drums should always be moved with proper drum equipment specifically designed for that purpose. Mishandling a heavy drum can cause serious injury, damage the drum, waste valuable contents or contaminate the environment. All employees who handle drums should be trained in proper procedures and use of drum equipment
The capacity of drum equipment for tilting a drum is reduced for a partially full drum due to the unbalanced and shifting load. A half-full drum is harder to tilt, and places more stress on the gearing and other components. The half-full rating of a drum handler indicates the capacity for tilting an unbalanced, bottom-heavy drum.
Yes, there are forklift attachments to handle your cardboard drums, also called fiber drums. They are made of paper in layers and may have metal rims. However, some have no metal parts.
For drum handlers with hydraulic drum lift, you may disconnect the air hose for moving. You only need the air hose connected to lift or turn the drum.
All Morse products are sold through our worldwide dealer network.
Your local Morse dealer can assist with your drum equipment needs. They can help select the best model for each drum handling application.
To release drum grip, hold down the RED safety button and press the grip "OPEN" button on the wired pendant. The grippers will NOT open by pressing only the grip "OPEN" button. The remote control also requires you to press both "OPEN" buttons at the same time.
Yes, the 290f can accept an optional grip pad kit attachment allowing it to handle plastic and fibre drums. The lids need to be on and secured.
You can order the grip pad kit as option 6978i-p to have it installed on a new 290f or kit p/n 6978-p for field install on an existing 290f.
Yes, battery powered units do include both the battery and the charger.
Morse forklift attachments require 25" between forks.
No, under no circumstance should our battery powered units be used in a hazardous environment.
No, our battery powered units are not EE or EX rated and cannot be used in hazardous locations.
Email orders and POs, purchase orders, to orders@morsedrum.com.
Requests for quote should be emailed to inquiry@morsedrum.com. You can also fill out one of our RFQ, request for quote, forms on our website like this one https://morsedrum.com/faq.
Contact your local Morse dealer or Morse Manufacturing's Customer Service team to request a quote on replacement parts.
The required part numbers and details can be found on the parts diagram associated with your Morse model. You can search for your specific parts diagram by model and serial number here https://morsedrum.com/parts-diagrams.
Visit our contact page here https://morsedrum.com/contact. There you can fill out a contact form and find our headquarters' address and phone number.
Our drum adapters allow our standard Morse drum handling equipment to also handle pails, buckets, drums or barrels down to a diameter of 14 inches. We also offer a range of models specifically designed for 5-gallon pails that suit a diameter range of 11 to 15 inches.
If you have a request or a unique need for product information, diagrams or models, please call our engineering team at (315) 437-8475.
You can find the parts diagrams for any Morse product in one of two ways. You can navigate to the model's unique product page, click on the "Downloads & Resources" tab and select the "Operators Manuals and Parts Diagrams" category to access current and past parts diagrams. Parts diagrams can also be found by visiting https://morsedrum.com/parts-diagrams and searching by model and serial number to find the corresponding parts diagram.
Lead time varies depending on the Morse drum handling equipment you are interested in ordering. To get that specific information, please get in touch with our customer service team at (315) 437-8475.
Morse Manufacturing sells through a network of dealers. In order to request a quote and be connected to the Morse dealer nearest you, you can either call our Customer Service team at (315) 437-8475 or email inquiry@morsedrum.com.
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